Thank you Lee Moore and Gary Caine for excellent service
Verified User
•
Dec 13, 2022
4.0/5
4.0/5
Very pleased with James Dean. He was very good.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Great, friendly customer service received as always.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
The overall experience was a good one, there was 1 area for improvement to make it excellent. The customer waiting area I found uncomfortable, the tea/coffee station was well stocked and very welcome but I had a 3 hour wait as I had travelled from Morpeth which made it impractical to travel home then back again, I realise most customers do not wait around but for those who do more comfortable seating could be provided. There was another elderly gent who also remained at the dealership for several hours who expressed the same wish.
Verified User
•
Dec 12, 2022
4.0/5
4.0/5
I asked for a price for a spare wheel for the boot but have heard nothing on this
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
No I am quite happy
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
excellent service managed by lee and craig
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Collect car from next week 👍
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
If the link sent to track the progress was up to date that would be great: my car was showing as still being in the work shop when Infact it was ready to be collected
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
The salesperson, David Howe was excellent and took care of my needs. Absolutely fabulous customer care.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Thank you Lee Moore and Gary Caine for excellent service
Verified User
•
Dec 13, 2022
4.0/5
4.0/5
Very pleased with James Dean. He was very good.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Great, friendly customer service received as always.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
The overall experience was a good one, there was 1 area for improvement to make it excellent. The customer waiting area I found uncomfortable, the tea/coffee station was well stocked and very welcome but I had a 3 hour wait as I had travelled from Morpeth which made it impractical to travel home then back again, I realise most customers do not wait around but for those who do more comfortable seating could be provided. There was another elderly gent who also remained at the dealership for several hours who expressed the same wish.
Verified User
•
Dec 12, 2022
4.0/5
4.0/5
I asked for a price for a spare wheel for the boot but have heard nothing on this
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
No I am quite happy
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
excellent service managed by lee and craig
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Collect car from next week 👍
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
If the link sent to track the progress was up to date that would be great: my car was showing as still being in the work shop when Infact it was ready to be collected
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
The salesperson, David Howe was excellent and took care of my needs. Absolutely fabulous customer care.