Very smooth and explanation of what was what and not rushed as first time with a automatic car plus all the technical stuff with it Phil Holmes was outstanding with his customer service explaining everything and also very patient with us as it’s 18yrs since we changed our car so the driving experience has somewhat changed considerably. We are very happy customers x
Verified User
•
Jul 22, 2024
5.0/5
5.0/5
Very user friendly and easy to useWell looked after by Dylan and Kyle. Kept well updated on progress.
Verified User
•
Jul 22, 2024
5.0/5
5.0/5
Mike was excellent - very thorough, genuine, professional, no pressure and quick and easy process!
Verified User
•
Jul 22, 2024
5.0/5
5.0/5
No issues. Great service.
Verified User
•
Jul 22, 2024
4.0/5
4.0/5
It all went very smoothly and my car was returned to me looking much nicer than when I brought itThe staff were all very helpful ( especially David who works outside).I would have given 5 stars but you no longer collect and return the car, which was a disappointment.
Verified User
•
Jul 22, 2024
4.0/5
4.0/5
Expected a phone call from sales person but never materialised other wise would have been 5star.
Verified User
•
Jul 22, 2024
5.0/5
5.0/5
We were really looked after after by staff
Verified User
•
Jul 22, 2024
5.0/5
5.0/5
Clear to useGood service
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Because it just makes things so easyBecause I always feel like a valued customer and I have to say that Dylan Shotton makes sure everything is done and that I feel comfortable dealing with Lookers
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Phil got back to me quickly, and was pleasant to talk to, We could not get a deal on the car, but he still looking for one that would be better suited to my needs.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Very smooth and explanation of what was what and not rushed as first time with a automatic car plus all the technical stuff with it Phil Holmes was outstanding with his customer service explaining everything and also very patient with us as it’s 18yrs since we changed our car so the driving experience has somewhat changed considerably. We are very happy customers x
Verified User
•
Jul 22, 2024
5.0/5
5.0/5
Very user friendly and easy to useWell looked after by Dylan and Kyle. Kept well updated on progress.
Verified User
•
Jul 22, 2024
5.0/5
5.0/5
Mike was excellent - very thorough, genuine, professional, no pressure and quick and easy process!
Verified User
•
Jul 22, 2024
5.0/5
5.0/5
No issues. Great service.
Verified User
•
Jul 22, 2024
4.0/5
4.0/5
It all went very smoothly and my car was returned to me looking much nicer than when I brought itThe staff were all very helpful ( especially David who works outside).I would have given 5 stars but you no longer collect and return the car, which was a disappointment.
Verified User
•
Jul 22, 2024
4.0/5
4.0/5
Expected a phone call from sales person but never materialised other wise would have been 5star.
Verified User
•
Jul 22, 2024
5.0/5
5.0/5
We were really looked after after by staff
Verified User
•
Jul 22, 2024
5.0/5
5.0/5
Clear to useGood service
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Because it just makes things so easyBecause I always feel like a valued customer and I have to say that Dylan Shotton makes sure everything is done and that I feel comfortable dealing with Lookers
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Phil got back to me quickly, and was pleasant to talk to, We could not get a deal on the car, but he still looking for one that would be better suited to my needs.