I had a great experience, everything ran really smoothly and communication was brilliant. Thanks again Anth :)
Verified User
•
Mar 28, 2022
4.0/5
4.0/5
When I seen the car I loved it ,I was told that I could get it 1 week later!!!!No …I had to call & call as the garage could not get part so I had to wait & wait till the part come in so I had the car insurance all set up but it was still stuck in your garage for 2 more weeks …! As I live in London it’s not easy to keep coming to Newcastle. I think the guys we’re trying but no parts mean no car for me !Then I was talking to the manager and he sorted it out .I think the lads were good ‘..But why are lookers putting cars up for sale when it takes weeks to collect them .Would I go back ((yes ))
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
Curtis was very efficient and we were so happy with the deal we got and ended up with such a beautiful car. Customer service was a delivered amazingly. Thank you curtis
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
Service was really good both times.Craig talked me through everything
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
The only reason I wasn't offered a test drive was that it was an email enquiry regarding one of your cars. I am in Scotland and I am waiting on money coming through. If this happens I will be back in touch with you.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
I really liked the personal videos updating me on the progress of my vehicle. A nice personal touch.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
Anthony kept us updated regarding the delay and was regularly in touch to let us know what was happening.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
Called in to obtain information regarding Qashqai lease. All relevant information received in professional and friendly manner. Still to make final decision on preferred vehicle.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
I was given an excellent service, I couldn’t fault it in any way. I would highly recommend to my family and friends.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
This is my third automatic car from this dealership
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I had a great experience, everything ran really smoothly and communication was brilliant. Thanks again Anth :)
Verified User
•
Mar 28, 2022
4.0/5
4.0/5
When I seen the car I loved it ,I was told that I could get it 1 week later!!!!No …I had to call & call as the garage could not get part so I had to wait & wait till the part come in so I had the car insurance all set up but it was still stuck in your garage for 2 more weeks …! As I live in London it’s not easy to keep coming to Newcastle. I think the guys we’re trying but no parts mean no car for me !Then I was talking to the manager and he sorted it out .I think the lads were good ‘..But why are lookers putting cars up for sale when it takes weeks to collect them .Would I go back ((yes ))
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
Curtis was very efficient and we were so happy with the deal we got and ended up with such a beautiful car. Customer service was a delivered amazingly. Thank you curtis
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
Service was really good both times.Craig talked me through everything
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
The only reason I wasn't offered a test drive was that it was an email enquiry regarding one of your cars. I am in Scotland and I am waiting on money coming through. If this happens I will be back in touch with you.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
I really liked the personal videos updating me on the progress of my vehicle. A nice personal touch.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
Anthony kept us updated regarding the delay and was regularly in touch to let us know what was happening.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
Called in to obtain information regarding Qashqai lease. All relevant information received in professional and friendly manner. Still to make final decision on preferred vehicle.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
I was given an excellent service, I couldn’t fault it in any way. I would highly recommend to my family and friends.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
This is my third automatic car from this dealership