Excellent service! Couldn’t be happier with my new car!
Verified User
•
Mar 2, 2022
5.0/5
5.0/5
Lots of information, staff were very helpful.
Verified User
•
Mar 2, 2022
4.0/5
4.0/5
Staff were very polite and welcoming, maybe slightly lacking in technical information ut you can't know everything.I have visited at least ten dealerships recently and this was one of rhe friendliest.Such a shame on the vehicle, it just had one too many faults, I would have loved to have ordered from you.
Verified User
•
Mar 1, 2022
5.0/5
5.0/5
Very friendly and helpful staff.
Verified User
•
Mar 1, 2022
4.0/5
4.0/5
Very good service from James
Verified User
•
Mar 1, 2022
5.0/5
5.0/5
Great help from Jordan when I was at the showroom. He provided all of the relevant information I needed and answered all of my questions. He explained various equipment on the vehicle and helped me confirm the model I was looking for was the correct one.Had I been buying a car I would have been more than happy to have purchased it from Jordan. I was looking to lease a new car so unfortunately went with a lease company.
Verified User
•
Mar 1, 2022
5.0/5
5.0/5
Kieran and dave were very helpful and sorted everything out with no fuss.I would recommend nissan to anyone who wants to buy a new car.
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
Great staff and very friendly - love the dealer - it is the small thing such as knowing your name that makes a difference and they do x
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
On my visit to Nissan this time I felt to be a very important customer and made felt so welcome especially the lady who was at the main desk whom I forgot to ask her name sadly enough but I would like to give her a praise. She has really excellent customer care service.I went with my 2 teenage children and treated them great respect and offered us all hot drink. I don't normally drink hot drink but ended up having hot chocolate for the way she was very cheerful and got chairs for my children .if only I knew her name. But a big thank you to her cause it made me felt a valuable Nissan customer. I attended the Ponteland road Nissan in Newcastle on 25/2/22.and my car was even finished before the expected time. I trust my car with Nissan and I have been a long standing customer and will not look back. Thank you Nissan and your service plan is fantastic it takes the pressure from us because it just put rest on mind and just drive your car when service is due excellent.
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
over the years that I have been coming to the dealership I have never had any problems and Icant fault the lovely staff thank you
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent service! Couldn’t be happier with my new car!
Verified User
•
Mar 2, 2022
5.0/5
5.0/5
Lots of information, staff were very helpful.
Verified User
•
Mar 2, 2022
4.0/5
4.0/5
Staff were very polite and welcoming, maybe slightly lacking in technical information ut you can't know everything.I have visited at least ten dealerships recently and this was one of rhe friendliest.Such a shame on the vehicle, it just had one too many faults, I would have loved to have ordered from you.
Verified User
•
Mar 1, 2022
5.0/5
5.0/5
Very friendly and helpful staff.
Verified User
•
Mar 1, 2022
4.0/5
4.0/5
Very good service from James
Verified User
•
Mar 1, 2022
5.0/5
5.0/5
Great help from Jordan when I was at the showroom. He provided all of the relevant information I needed and answered all of my questions. He explained various equipment on the vehicle and helped me confirm the model I was looking for was the correct one.Had I been buying a car I would have been more than happy to have purchased it from Jordan. I was looking to lease a new car so unfortunately went with a lease company.
Verified User
•
Mar 1, 2022
5.0/5
5.0/5
Kieran and dave were very helpful and sorted everything out with no fuss.I would recommend nissan to anyone who wants to buy a new car.
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
Great staff and very friendly - love the dealer - it is the small thing such as knowing your name that makes a difference and they do x
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
On my visit to Nissan this time I felt to be a very important customer and made felt so welcome especially the lady who was at the main desk whom I forgot to ask her name sadly enough but I would like to give her a praise. She has really excellent customer care service.I went with my 2 teenage children and treated them great respect and offered us all hot drink. I don't normally drink hot drink but ended up having hot chocolate for the way she was very cheerful and got chairs for my children .if only I knew her name. But a big thank you to her cause it made me felt a valuable Nissan customer. I attended the Ponteland road Nissan in Newcastle on 25/2/22.and my car was even finished before the expected time. I trust my car with Nissan and I have been a long standing customer and will not look back. Thank you Nissan and your service plan is fantastic it takes the pressure from us because it just put rest on mind and just drive your car when service is due excellent.
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
over the years that I have been coming to the dealership I have never had any problems and Icant fault the lovely staff thank you