David Howe kept in regular contact to keep me updated & made sure the whole process was stress-free!
Verified User
•
Jan 19, 2022
5.0/5
5.0/5
Would give everyone 11 out of 10 if I could. Everyone is so lovely from ordering to collection. Faultless customer service. Have had the last 4 cars from Nissan Portland road and would never go anywhere else!
Verified User
•
Jan 19, 2022
5.0/5
5.0/5
I had Ryan looking after me and he was very good to deal with from picking me up at Newcastle Station right through to purchasing my new car only had one problem when I got the car homeI I noticed there was no parcel shelf in the boot I phoned Ryan about this and he was going to speak with Daniel about this so I am awaiting a call but not had one as yet.
Verified User
•
Jan 19, 2022
5.0/5
5.0/5
Salesman off with covid so lack of communication during this time as no one picked up his customer communication duties
Verified User
•
Jan 18, 2022
5.0/5
5.0/5
First class customer care. Excellent handover. Thank you so much.
Verified User
•
Jan 18, 2022
5.0/5
5.0/5
Brilliant keep up the good work.
Verified User
•
Jan 18, 2022
5.0/5
5.0/5
Disappointed with delay of receiving vehicle. Not dealerships fault, but disappointing nonetheless.
Verified User
•
Jan 17, 2022
5.0/5
5.0/5
Excellent service. Faultless.
Verified User
•
Jan 17, 2022
4.0/5
4.0/5
Getting through to service dept from initial call to branch [ Portland rd] is terrible after waiting in line as 4th caller I went down the queue to only be put back to reception and then same thing happened again so I asked reception to put me straight through to Service dept but she put me back in the queue again so I decided it was less stressful to attend the showroom after being unable to speak to service dept
Verified User
•
Jan 17, 2022
5.0/5
5.0/5
Service was fantastic from my initial enquiry through to collecting the car. I was kept updated on when I could pick the car up and even got it a month earlier than expected. The process was smooth and everything was explained clearly. Huge thank you to Gail Squires & Peter Coundon!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
David Howe kept in regular contact to keep me updated & made sure the whole process was stress-free!
Verified User
•
Jan 19, 2022
5.0/5
5.0/5
Would give everyone 11 out of 10 if I could. Everyone is so lovely from ordering to collection. Faultless customer service. Have had the last 4 cars from Nissan Portland road and would never go anywhere else!
Verified User
•
Jan 19, 2022
5.0/5
5.0/5
I had Ryan looking after me and he was very good to deal with from picking me up at Newcastle Station right through to purchasing my new car only had one problem when I got the car homeI I noticed there was no parcel shelf in the boot I phoned Ryan about this and he was going to speak with Daniel about this so I am awaiting a call but not had one as yet.
Verified User
•
Jan 19, 2022
5.0/5
5.0/5
Salesman off with covid so lack of communication during this time as no one picked up his customer communication duties
Verified User
•
Jan 18, 2022
5.0/5
5.0/5
First class customer care. Excellent handover. Thank you so much.
Verified User
•
Jan 18, 2022
5.0/5
5.0/5
Brilliant keep up the good work.
Verified User
•
Jan 18, 2022
5.0/5
5.0/5
Disappointed with delay of receiving vehicle. Not dealerships fault, but disappointing nonetheless.
Verified User
•
Jan 17, 2022
5.0/5
5.0/5
Excellent service. Faultless.
Verified User
•
Jan 17, 2022
4.0/5
4.0/5
Getting through to service dept from initial call to branch [ Portland rd] is terrible after waiting in line as 4th caller I went down the queue to only be put back to reception and then same thing happened again so I asked reception to put me straight through to Service dept but she put me back in the queue again so I decided it was less stressful to attend the showroom after being unable to speak to service dept
Verified User
•
Jan 17, 2022
5.0/5
5.0/5
Service was fantastic from my initial enquiry through to collecting the car. I was kept updated on when I could pick the car up and even got it a month earlier than expected. The process was smooth and everything was explained clearly. Huge thank you to Gail Squires & Peter Coundon!