I was very disappointed that the car wasn’t valeted and washed. I can agree valeting is a risk during the pandemic but as for washing the car there is no reason why this could cause staff picking up the virus. I just hope that the cost of the service reflected the cancellation of this service. Other than that point the service provided was excellent
Verified User
•
Nov 26, 2020
5.0/5
5.0/5
smooth start to finish
Verified User
•
Nov 25, 2020
4.0/5
4.0/5
Safety recall carried out quickly, but I didn't receive the safety check email with video showing faults.
Verified User
•
Nov 20, 2020
5.0/5
5.0/5
My car went in for an M.O.T & a service, my car was picked up in the morning & was told I would have my car back in the afternoon & I did. About mid morning I received a video from the garage of what was happening on my car. I was really pleased with Lookers & with the man that carried out the work, he was Gary Cain, also the man that picked my car up, I don’t know his full name but his first name is Alfie. Thank you to Lookers
Verified User
•
Nov 19, 2020
5.0/5
5.0/5
Great customer service as always
Verified User
•
Nov 16, 2020
5.0/5
5.0/5
Happy with service
Verified User
•
Nov 13, 2020
5.0/5
5.0/5
As ever the service I received was professional and polite
Verified User
•
Nov 12, 2020
5.0/5
5.0/5
Very professional from start to finish .
Verified User
•
Nov 3, 2020
4.0/5
4.0/5
Efficient pick up and delivery. Helpful video. Helpful sales person. Car returned dirty with muddy boot prints inside so 4 stars
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I was very disappointed that the car wasn’t valeted and washed. I can agree valeting is a risk during the pandemic but as for washing the car there is no reason why this could cause staff picking up the virus. I just hope that the cost of the service reflected the cancellation of this service. Other than that point the service provided was excellent
Verified User
•
Nov 26, 2020
5.0/5
5.0/5
smooth start to finish
Verified User
•
Nov 25, 2020
4.0/5
4.0/5
Safety recall carried out quickly, but I didn't receive the safety check email with video showing faults.
Verified User
•
Nov 20, 2020
5.0/5
5.0/5
My car went in for an M.O.T & a service, my car was picked up in the morning & was told I would have my car back in the afternoon & I did. About mid morning I received a video from the garage of what was happening on my car. I was really pleased with Lookers & with the man that carried out the work, he was Gary Cain, also the man that picked my car up, I don’t know his full name but his first name is Alfie. Thank you to Lookers
Verified User
•
Nov 19, 2020
5.0/5
5.0/5
Great customer service as always
Verified User
•
Nov 16, 2020
5.0/5
5.0/5
Happy with service
Verified User
•
Nov 13, 2020
5.0/5
5.0/5
As ever the service I received was professional and polite
Verified User
•
Nov 12, 2020
5.0/5
5.0/5
Very professional from start to finish .
Verified User
•
Nov 3, 2020
4.0/5
4.0/5
Efficient pick up and delivery. Helpful video. Helpful sales person. Car returned dirty with muddy boot prints inside so 4 stars