I'm not a big fan of doing everything online.I may be a bit old fashioned but I prefer "face to face" contact. This was the first time I'd used online booking but, although some may prefer it, I don't.However, I can see it has some appeal.Great friendly service.

Service was friendly & good & the vehicle well presented except for a door seal that needed replaced. It also took some time after delivery to get confirmation of the bodywork paint code and the updated registration document (from DVLA). The salesman was helpful with after-sales questions but the persistent automated requests for documents already signed were irritating.

car ready at the arranged time and presented as as new car at handover should be.

Nothing too much bother

Very friendly and helpful

Ben the guy I dealt with was excellent. Always kept in touch and communicated well with me, an absolute blessing after some of the other car dealers I had dealt with.Ben is a credit to your organisation. Full marks from me.

Friendly, professional and knowledgeable sales executive. Opportunity to test drive car whilst accompanied, due to my lack of knowledge of local area.

Easy to useGood efficient prompt and polite service

An awkward place for us to get to but this is more to do with the roadworks/closures in Newcastle.Everything else was pretty efficient

Bit of confusion about work red flagged by mechanic when it had already been completed previously by this garage. This was resolved quickly and no further issues arise. Online booking very user friendly.Very professional approach to their clients and timely updates about progression of work being carried out