The check in portion makes sense, but it is sort of annoying that when you contact Lookers for booking by website or phone that you don't get to speak to somebody from the actual location your using.As usual the Team at Newcastle Nissan lookers are great. They got the issue patched up temporarily, and ordered the parts to fix it proper. And we scheduled the next visit according to my availability. No issues.

The same as most online booking servicesVery informative no problems

Easy to book, polite service on arrival and a good briefing from your service agent. Kept informed of progress and completed on time, Nice touch was beddn shown to my car on completion.

Jordan sales rep we dealt with was a pleasure, everything was explained and transparent really happy with our interaction and wouldn't hesitate to promote the service we received.

Process was made very easy by by helpful and knowledgeable person completing the handov

Michael was excellent from start to finish, he provided an excellent service smooth and efficient!

The initial text message I received to book my service took me to a page that didn't work. I was unable to continue after entering my mileage, so I had to book via a separate system.

Well prepared and very polite. Phil was patient with me and I appreciated his help.

Simple to follow just takes a few minutesWas attended to straight away both dropping car off and picking car up

Brilliant branch and I’ve dealt with many over the years but Newcastle Nissan was spot on special thanks to Ben,Dan,David the service they provided was excellent & Alex the delivery driver who is also a credit to this branch thank you all