There was some confusion at the time I booked the 'service' as the receptionist who took the booking about roof rack rail did not seem to understand what was required, but following direct discussion with Kyle Shore at Newcastle office, he understood what was required and had amended the booking. Everything went well. Though, it would have been better if Nisan design their smaller cars to allow a standard rail to be fixed for roof box, especially there is very little space in the boots!!

Not all equipment working so valet after service not completed, but we were advised of this issue

Very simple to doAlways very efficient

Good communication, friendly and accommodating staff. Quick turnaround.

Easy bring car for services and same day completet😀

The process of ordering the Motability vehicle was simple and ordered right up to taking delivery and folly met my expectations, thanks

I have always found the staff at Lookers- Newcastle to be helpful, polite and professional. Thank you

Our salesman was thorough and honest. The whole process was smooth.

I have purchased new cars from Lookers and Benfield for approximately twenty years and I have always been impressed with the service.I was courteously treated by very efficient staff.

Joel Fletcher who looked after me, was very professional and took time to explain all the features and technical aspects of the various cars I test drove before deciding on the Qashqai I eventually bought. I really enjoyed the experience of buying this car.