From start to finish I felt comfortable with all the information I received and I was pleased with how I was dealt with by Dan and Jordan, buying a new car was easy with the help I received.
Verified User
•
Apr 12, 2024
5.0/5
5.0/5
Callum provided excellent customer service kerping me updsted throughout the day and sought answers to any queries I might have had
Verified User
•
Apr 11, 2024
5.0/5
5.0/5
No problems everything taken care of
Verified User
•
Apr 10, 2024
5.0/5
5.0/5
Everything was made easy and friendly, and understandable
Verified User
•
Apr 9, 2024
5.0/5
5.0/5
I booked online and they give me appointment that was wrong, but Dylan sorted my car for that day with no hassle, but could have had a wasted journey otherwise. Maybe take a look at the online service and ask staff about ways to improve this to help them out and not have people showing up double booked.Really good customer service, I got there a little early and Dylan made me feel so welcome hovering me a seat and offering tea/coffee. Dylan sorted my appointment that I got wrong. My appointment was to be there on the 17 April, but Dylan got me in early and sorted my car with in 2 hours.Thank you appreciate it Dylan.
Verified User
•
Apr 9, 2024
5.0/5
5.0/5
Anthony was friendly, informative and very helpful
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Staff, particularly Mike could not do enough for me. He was very patient as I decided which car to go for.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Appointment easy to make, greeted politely, courtesy car provided when parts weren’t ready, work carried out on time and overall good experience. Rare!The cruise control’ end’ created a new problem, but that is also in progress for getting sorted too.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Very easy and convenient and staff were very friendly
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
From start to finish I felt comfortable with all the information I received and I was pleased with how I was dealt with by Dan and Jordan, buying a new car was easy with the help I received.
Verified User
•
Apr 12, 2024
5.0/5
5.0/5
Callum provided excellent customer service kerping me updsted throughout the day and sought answers to any queries I might have had
Verified User
•
Apr 11, 2024
5.0/5
5.0/5
No problems everything taken care of
Verified User
•
Apr 10, 2024
5.0/5
5.0/5
Everything was made easy and friendly, and understandable
Verified User
•
Apr 9, 2024
5.0/5
5.0/5
I booked online and they give me appointment that was wrong, but Dylan sorted my car for that day with no hassle, but could have had a wasted journey otherwise. Maybe take a look at the online service and ask staff about ways to improve this to help them out and not have people showing up double booked.Really good customer service, I got there a little early and Dylan made me feel so welcome hovering me a seat and offering tea/coffee. Dylan sorted my appointment that I got wrong. My appointment was to be there on the 17 April, but Dylan got me in early and sorted my car with in 2 hours.Thank you appreciate it Dylan.
Verified User
•
Apr 9, 2024
5.0/5
5.0/5
Anthony was friendly, informative and very helpful
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Staff, particularly Mike could not do enough for me. He was very patient as I decided which car to go for.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Appointment easy to make, greeted politely, courtesy car provided when parts weren’t ready, work carried out on time and overall good experience. Rare!The cruise control’ end’ created a new problem, but that is also in progress for getting sorted too.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Very easy and convenient and staff were very friendly