Everything was made easy and friendly, and understandable
Verified User
•
Apr 9, 2024
5.0/5
5.0/5
I booked online and they give me appointment that was wrong, but Dylan sorted my car for that day with no hassle, but could have had a wasted journey otherwise. Maybe take a look at the online service and ask staff about ways to improve this to help them out and not have people showing up double booked.Really good customer service, I got there a little early and Dylan made me feel so welcome hovering me a seat and offering tea/coffee. Dylan sorted my appointment that I got wrong. My appointment was to be there on the 17 April, but Dylan got me in early and sorted my car with in 2 hours.Thank you appreciate it Dylan.
Verified User
•
Apr 9, 2024
5.0/5
5.0/5
Anthony was friendly, informative and very helpful
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Staff, particularly Mike could not do enough for me. He was very patient as I decided which car to go for.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Appointment easy to make, greeted politely, courtesy car provided when parts weren’t ready, work carried out on time and overall good experience. Rare!The cruise control’ end’ created a new problem, but that is also in progress for getting sorted too.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Very easy and convenient and staff were very friendly
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Could not fault this dealership staff were excellent.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
The sales representative Dave Howe did everything with ease straight forward explained all the extras when we picked up the car clean and waiting for me
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Everything was made easy and friendly, and understandable
Verified User
•
Apr 9, 2024
5.0/5
5.0/5
I booked online and they give me appointment that was wrong, but Dylan sorted my car for that day with no hassle, but could have had a wasted journey otherwise. Maybe take a look at the online service and ask staff about ways to improve this to help them out and not have people showing up double booked.Really good customer service, I got there a little early and Dylan made me feel so welcome hovering me a seat and offering tea/coffee. Dylan sorted my appointment that I got wrong. My appointment was to be there on the 17 April, but Dylan got me in early and sorted my car with in 2 hours.Thank you appreciate it Dylan.
Verified User
•
Apr 9, 2024
5.0/5
5.0/5
Anthony was friendly, informative and very helpful
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Staff, particularly Mike could not do enough for me. He was very patient as I decided which car to go for.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Appointment easy to make, greeted politely, courtesy car provided when parts weren’t ready, work carried out on time and overall good experience. Rare!The cruise control’ end’ created a new problem, but that is also in progress for getting sorted too.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Very easy and convenient and staff were very friendly
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Could not fault this dealership staff were excellent.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
The sales representative Dave Howe did everything with ease straight forward explained all the extras when we picked up the car clean and waiting for me