Excellent customer service, our salesman David Howe went above & beyond the service we expected, he was extremely professional, whilst being friendly & extremely knowledgeable about the car.
Verified User
•
Feb 27, 2024
5.0/5
5.0/5
Absolutely fabulous excellent service shout out to Dave Howe who delivered a top class personal service
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Helpful staff, everything running on time.
Verified User
•
Feb 26, 2024
4.0/5
4.0/5
Tried to book service online only for it to be followed up with a phone call cancelling the appointment and booking another one at an inconvenient time.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Kyle kept me informed of the progress on my car
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Th car was well prepared. Jordon was very flexible, attentive and accommodated my collection
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
It was very easy to followThe staff were very polite and helpful.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
When using the online booking system, there wasn't an option to select major service, which is what I needed. So I selected items that I thought the major service would do and then got an email back from the dealer to say that I needed to book in for a major service. I replied to the email explaining what I did and they were able to remove the items I had booked and book in for the major service but it would be useful to have minor and major service as options on the online booking system.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Sorted the problem on the gearshift quickly, working like normal again.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent customer service, our salesman David Howe went above & beyond the service we expected, he was extremely professional, whilst being friendly & extremely knowledgeable about the car.
Verified User
•
Feb 27, 2024
5.0/5
5.0/5
Absolutely fabulous excellent service shout out to Dave Howe who delivered a top class personal service
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Helpful staff, everything running on time.
Verified User
•
Feb 26, 2024
4.0/5
4.0/5
Tried to book service online only for it to be followed up with a phone call cancelling the appointment and booking another one at an inconvenient time.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Kyle kept me informed of the progress on my car
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Th car was well prepared. Jordon was very flexible, attentive and accommodated my collection
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
It was very easy to followThe staff were very polite and helpful.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
When using the online booking system, there wasn't an option to select major service, which is what I needed. So I selected items that I thought the major service would do and then got an email back from the dealer to say that I needed to book in for a major service. I replied to the email explaining what I did and they were able to remove the items I had booked and book in for the major service but it would be useful to have minor and major service as options on the online booking system.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Sorted the problem on the gearshift quickly, working like normal again.