Both Anthony and Jordan were exceptional with there service and email communication and all other staff were welcoming and very vigilant in offering tea coffee and that we were ok while we waited
Verified User
•
Feb 20, 2024
5.0/5
5.0/5
Very friendly people, they kept me informed about everything. Brilliant service
Verified User
•
Feb 20, 2024
4.0/5
4.0/5
Staff and service were excellent. Unfortunately the valet service was not available otherwise I would have scored a five.
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
I appreciated being able to book the service online. It saved a lot of time.Telephoned beforehand. The service was done within a reasonable time.I would have appreciated the car being vacuumed and washed like I’ve had elsewhere; although I was told the wash was unavailable.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
pleasant experienceFirst class service as usual
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Easy to useGood customer service have same contact each time which gives a personal touch
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Jordan was brilliant. He was very efficient and was great to deal with.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Really excellent customer serviceGreat service again if fact that good we traded our quashi in and bought a leaf so thanks to all your staff we only went in for a serviceThks Phil and Jill
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
I was unable to book a service online despite trying multiple times. When I did, I checked in online but this didn’t appear to work either as I had to repeat the process in person at the branch.I was well looked after by Craig at the Newcastle branch. He was informative and professional and kept me up to date with what was happening.
Verified User
•
Feb 16, 2024
5.0/5
5.0/5
Very easy to use, and responsive.Very happy with all aspects of my recent visit for car service. Friendly, professional service with regular updates throughout the day.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Both Anthony and Jordan were exceptional with there service and email communication and all other staff were welcoming and very vigilant in offering tea coffee and that we were ok while we waited
Verified User
•
Feb 20, 2024
5.0/5
5.0/5
Very friendly people, they kept me informed about everything. Brilliant service
Verified User
•
Feb 20, 2024
4.0/5
4.0/5
Staff and service were excellent. Unfortunately the valet service was not available otherwise I would have scored a five.
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
I appreciated being able to book the service online. It saved a lot of time.Telephoned beforehand. The service was done within a reasonable time.I would have appreciated the car being vacuumed and washed like I’ve had elsewhere; although I was told the wash was unavailable.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
pleasant experienceFirst class service as usual
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Easy to useGood customer service have same contact each time which gives a personal touch
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Jordan was brilliant. He was very efficient and was great to deal with.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Really excellent customer serviceGreat service again if fact that good we traded our quashi in and bought a leaf so thanks to all your staff we only went in for a serviceThks Phil and Jill
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
I was unable to book a service online despite trying multiple times. When I did, I checked in online but this didn’t appear to work either as I had to repeat the process in person at the branch.I was well looked after by Craig at the Newcastle branch. He was informative and professional and kept me up to date with what was happening.
Verified User
•
Feb 16, 2024
5.0/5
5.0/5
Very easy to use, and responsive.Very happy with all aspects of my recent visit for car service. Friendly, professional service with regular updates throughout the day.