Efficient. Not kept waiting for too long

Can't believe how easy the whole process was. The staff were friendly and helpful, and the car arrived much quicker than expected.

Easy process to follow throughout for booking car in and collecting

Ease of use, good reminders for the appointment time.Service department took care of my recall. Dave Howe assisted us with purchasing our new car. All good service.

Overall a fantastic experience buying our new car. We have bought several cars over the years but Lookers Newcastle dealership couldn’t do, in our opinion, anything more. A special mention to our salesperson Anthony Wills who goes, Above and Beyond, to make the experience of buying a new car so stress free. Nothing is too much bother for him. Thanks

Everything was straightforward and easy to useFriendly service and they kept you informed of what was happening with my car

No problems everything already laid out, car looked really nice.

The journey to buy a car was done with ease not rushed or pushing for a sale, quick process without pressure. All the staff at Lookers Newcastle were friendly and welcoming, a special thank you to Joel who was very helpful and knowledgeable.Coffee machine made lovely lattes.Many thanks Adele & Duncan.

Very well organised staffVery efficient organisation

Didn't get health check video until car was ready to collect. Also the links coming out to say you can track your vehicle are sending me to the book an appointment page. Other than those 2 glitches all very good apart from wash being out of action.