Very easy to book over telephone. The operative was very polite and courteous. Checking in on line was very straightforward.Very efficient
Verified User
•
Jan 16, 2024
5.0/5
5.0/5
Joel was most helpful and presented the vehicles in detail
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
Very simple to useEasy to arrange and all works carried out as ststedt
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
It was very easy to use .Even for an old dinosaur like meA great non pressure experience. I thought Ben was amazing for such a young man
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
Handy being able to check availability and options online and pre-booking in means a quick drop offVery accommodating and gave clear feedback
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
David covered everything and made sure I knew how all of the cars functions worked. All of the admin was done efficiently.
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
The online check in was excellentThe online booking did not work. I booked a slot and then received an email saying that my chosen slot was not actually available and that another date had been booked for me. I was not free on this date so I had to rebook by phone. It would have been better if only available slots were shown for bookingEverything went very smoothly
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
We had great service from Jordan 10/10 who was excellent and very helpful, also the gentleman who looks after the garage front forcort who was also a great help to us. Only one thing we really are unhappy about, we were told the car would have a full service, it never got one. The cars last service was just under the 6 months period that the garage say the car did not need servicing, they said it would have got a full service if it had been over the 6 month period. We were not told this at the time we bought the car, we were only told about this after i raised it with the garage the following day after we had picked the car up. I would have raised the service issues with the garage if we had have been told about the car not needing a full service after being told it would get a full service before we bought the car. Would like your comments on this.
Verified User
•
Jan 15, 2024
4.0/5
4.0/5
Good service but just took a little longer than I expected.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Very easy to book over telephone. The operative was very polite and courteous. Checking in on line was very straightforward.Very efficient
Verified User
•
Jan 16, 2024
5.0/5
5.0/5
Joel was most helpful and presented the vehicles in detail
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
Very simple to useEasy to arrange and all works carried out as ststedt
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
It was very easy to use .Even for an old dinosaur like meA great non pressure experience. I thought Ben was amazing for such a young man
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
Handy being able to check availability and options online and pre-booking in means a quick drop offVery accommodating and gave clear feedback
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
David covered everything and made sure I knew how all of the cars functions worked. All of the admin was done efficiently.
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
The online check in was excellentThe online booking did not work. I booked a slot and then received an email saying that my chosen slot was not actually available and that another date had been booked for me. I was not free on this date so I had to rebook by phone. It would have been better if only available slots were shown for bookingEverything went very smoothly
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
We had great service from Jordan 10/10 who was excellent and very helpful, also the gentleman who looks after the garage front forcort who was also a great help to us. Only one thing we really are unhappy about, we were told the car would have a full service, it never got one. The cars last service was just under the 6 months period that the garage say the car did not need servicing, they said it would have got a full service if it had been over the 6 month period. We were not told this at the time we bought the car, we were only told about this after i raised it with the garage the following day after we had picked the car up. I would have raised the service issues with the garage if we had have been told about the car not needing a full service after being told it would get a full service before we bought the car. Would like your comments on this.
Verified User
•
Jan 15, 2024
4.0/5
4.0/5
Good service but just took a little longer than I expected.