I was seen to by Craig and Callum who were both very helpful. I downgraded by a star because I had to call to check if my car was ready, and because of the final cost which I thought was at the very top end of the rangeGood customer service on the way in and the way out.
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
I can't find anything to fault or criticise.We specifically chose to have the Juke serviced at Newcastle Nissan where we felt sure would again deliver excellent and friendly service. We were not disappointed.
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
Dave was very helpful throughout the process of us getting our new car. On collecting our car he had a trainee with him (Ben I want to say) and I couldn’t have been more happy with how they both handled myself and my mother. My mam is fully blind and both of them made our experience with Nissan a good one. My mam made a comment on how kind they were with her. 5* customer service right there!
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
I didn't get any contact about service and Mot due for the first time in 40yrs!popped into Portland Rd branch to discuss and was able to book, apology accepted (change of system?)
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
Prompt and polite.
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
David Howe from lookers was absolutely brilliant from start to finish. He kept us informed about our new car every step of the way. The handover was easy and straightforward. Thank you David for all your help.
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
It was very easy to navigate to the correct department.Staff were fantastic all round, would not hesitate to come back. Best car buying experience I’ve ever had.
Verified User
•
Nov 27, 2023
4.0/5
4.0/5
I checked in online as per the link provided by you but I received a call asking if I was still going in. Maybe a glitch in your system.Easy booking process. Very helpful staff.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I was seen to by Craig and Callum who were both very helpful. I downgraded by a star because I had to call to check if my car was ready, and because of the final cost which I thought was at the very top end of the rangeGood customer service on the way in and the way out.
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
I can't find anything to fault or criticise.We specifically chose to have the Juke serviced at Newcastle Nissan where we felt sure would again deliver excellent and friendly service. We were not disappointed.
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
Dave was very helpful throughout the process of us getting our new car. On collecting our car he had a trainee with him (Ben I want to say) and I couldn’t have been more happy with how they both handled myself and my mother. My mam is fully blind and both of them made our experience with Nissan a good one. My mam made a comment on how kind they were with her. 5* customer service right there!
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
I didn't get any contact about service and Mot due for the first time in 40yrs!popped into Portland Rd branch to discuss and was able to book, apology accepted (change of system?)
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
Prompt and polite.
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
David Howe from lookers was absolutely brilliant from start to finish. He kept us informed about our new car every step of the way. The handover was easy and straightforward. Thank you David for all your help.
Verified User
•
Nov 27, 2023
5.0/5
5.0/5
It was very easy to navigate to the correct department.Staff were fantastic all round, would not hesitate to come back. Best car buying experience I’ve ever had.
Verified User
•
Nov 27, 2023
4.0/5
4.0/5
I checked in online as per the link provided by you but I received a call asking if I was still going in. Maybe a glitch in your system.Easy booking process. Very helpful staff.