Very Helpfull

Lovely service

The person I spoke to to book my test drive was very friendly and helpful but her message was not acted on in branch. The person I was scheduled to meet was out of the office, a colleague tried to help but in the end could not. The car in question was inaccessible but I was given the key to look inside. It was filthy with old food containers and it stank of cigarette smoke, it clearly was not the same car as the photographs on the website showed, ie misleading marketing, I wasted 3 hours on an unnecessary visit. I shall not be using Lookers in furture.

No deal was made and poor trade in value

Appalling in that no notice was taken by your finance company as to my 8 year clean record with Nissan nor of the fact that some modest amount of 2022 finance on non car card and loan debt rearranged is covered without any delay in month to month payments and covered several multiples by my secured pension income - as analysed by me for your sales team The sales man Craig was very helpful but the overall experience with Renault wastd my time etc and whilst my wife could step in and acquire the offered new car leaves us sceptical about dealing with Renault at all - overall service score if 1 to 10 is minus 10

Nobody called us back. On going into store the service was very slow. we generally felt that nobody actually wanted to sell cars

Scott was helpful but not pushy. I was given all the information i needed.

Salesman only interested in ' getting us on the system'. Ridiculous part exchange offer, no follow-up and, despite our insistence on a cash purchase, endless gabbled finance pitch. We enjoyed a professional experience at Arnold Clark and bought a new Clio weeks ago!

Good experience, informative salesman

Bought elsewhere