The whole process of ordering and receiving the car was carried out in a friendly and efficient manner. The only comment I would make is that I personally would have preferred a bit more information regarding the delivery date for the car.

Absolutely a brilliant service from everyone who was involved

Terry Fleming

Booked a test drive in the Renault Austral couldn't have been easier shea was brilliant no hard sell brief explanation of the controls and off we went

You were great, although Dacia did make a mess of "Please let me know when the new Duster is out". That was just for me information, not a definite intention to purchase. I might get one in the future, but please don't be quite so pushy again in future, Dacia.

I got an email back really quick and that was followed up by a call from Terry. Terry was really helpful and even arranged a same day test drive, This is for a Motability car. Due to this I will definitely be ordering this from Lookers.

Very helpful

Good communication, and follow up

My enquiry to Nick at 'Lookers Renault Newcastle' regarding the comparison for two cars leased over different time scales (36 and 48 months) was dealt with promptly and professionally via phone call and follow-up emails. Everything was explained clearly, making the whole process easy to understand. Thank you, it was very much appreciated!

I have been a customer for over 10 years and have an excellent relationship with both sales and service teams.