Top class

The salesman was not pushy but firm and very personable and very knowledgeable regarding the vehicle a very nice experience thank you.

Just want to say that Taylor Matthews was a great help in buying my first car and he is a credit to the company such a helpful friendly guy who was easy to talk to and ask questions

The test drive of the vehicle is not a very pleasant experience, mainly because it has to be accompanied which I fully understand but it is a bit like resitting your driving test you don't get enough time to really get to know the car

Salesman Anthony excellent - 100% in command of his brief; also very pleasant and helpful. Car drove well for first 50miles or so, on way home, then back lighting for dash info panel suddenly went out & multimedia screen dimmed. Head and rear lights also failed to illuminate just as I reached M6, so tricky 50 miles at dusk on riding lights alone. Maybe I pressed some switch without knowing. All seems well now - but for how long? What should I do if this fault recurs?

This was an arm's length transaction from Glasgow to Newcastle and was an efficient professional experience . The salesman Anthony was a pleasure to deal with , every effort was made to answer all questions nothing was too much trouble It was obvious that he was supported at all times by colleagues in all departments including management . ( the car I purchased was outwith parameters for a Service Plan as it was a one owner Mercedes 13 yrs old )

Taylor was very helpful and informative. Just decided not to purchase a diesel Audi TT, and purchased a petrol model instead.

Taylor treated us like royalty

We had a look at a used car and Brandon met us, gave all the information we needed and arranged a test drive. He was extremely helpful and we decided to buy the car. During preparation a fault was found which was quickly rectified and we were kept fully informed about the repair. On collection day we met Anthony and he looked after us very well during the handover. Overall a very good experience, we could recommend Lookers Renault Newcastle for a used car purchase.

Shea listened to, and understood, my needs.I was respected as a long standing customer of Renault. He really cared about brand loyalty and was very complimentary about Lookers as a dealership. The fact that I saw staff members there from 2016 when I bought my last vehicle enhanced my trust and goodwill towards this dealership. And I love my new car, thank you!