Because all staff are very helpful and polite and I am waiting on a new vehicle due any day

HelloOn the 10th of April I was booked in to have my car serviced (24 months). On booking the car in online, I was sent the worksheet detailing it was the 24 month full service.I was supposed to be able to wait but was told on the day this couldn't happen. I subsequently picked the car up later that day and, on asking, was told everything was fine with the car. When I got back in the car I noticed that the service reminder on the dashboard had disappeared.My main complaint is that since this point I have been chased by head office and told to book in my overdue service. I stated that it had been done and was then told I had only received a car health check.I did not book this, only the service, and was not told on the day otherwise. I am now having to waste another day leaving my car in for its full 24 month service.I would appreciate your assistance in finding out if my car was fully serviced at Stockport Renault as per the worksheet, and if not why not?Thank you

Didnt follow up from my visit on the sunday

Ifzal was excellent to deal with

Not great. Called by 4 different sales people. Van advertised vat free but not one of the sales team answered my questions or confirmed the vat free. I finally found out days later that it was plus vat and just being pushed without anyone listening to my enquiry. Felt like it was all fake to get people to call and then lure you in. Rather than honest sales. Not a great expereince

No one contacted me

I got to view the new renualt 5 in your showroom but its rear seats was to small .left a bit gutted because the front seats leg room was amazing and the dash and control are one of the best ive seen.

No communication.

Very Happy .. Jordan & Jake really friendly and all staff attentive.

Hi,I purchased a used Dacia Duster 23 days ago from your Renault Stockport Lookers branch.A couple of days ago, I had a frightening experience when I attempted to gear down when I had to reduce my speed approaching a queue on a motorway.When I put the clutch down, it stuck to the floor and I was unable to get it into any gear, so had to coast to the hard shoulder. I had to pull the clutch pedal up with my foot.I usually only drive locally and this was the first occasion I had used the car for any serious motorway driving since buying it.As the clutch fault occurred so soon after me buying the car from yourselves, I firmly believe that the fault must have existed prior to it being sold to me and therefore the car was not of satisfactory quality at the point of sale.I would like to request that you repair or replace the clutch and carry out any other work required to make the vehicle safe again.Car reg : ML19 TCZSales person: Peter Daniels.I look forward to hearing from you.Kind RegardsCarolyn Summerscales