Really helpful & detailed information provided by Kadie

Great response from Lauren just a shame I couldn’t proceed with the purchase due to unforeseen circumstances

The sales team were very helpful, I paid a deposit to reserve a car, but after changing my mind they were very understanding and refunded my deposit within 48 hours.

Experience was great, from reception (particular mention to receptionist on Saturday who was on shift, was great) to sales team. Sadly it's a company car through lease company, but Stafford represented brand well

BMW Stafford welcome desk staff were friendly and welcoming as was Sharlene the Car Sales Executive who arranged for us to test drive the used Honda Civic Sport we'd enquired about.

During my enquiry,all the people that I spoke to were helpfull and polite throughout the conversations.

Great service all round, suraj and Ed dealt with me and my experience with lookers BMW couldn't of been better! next time I change my car it would definitely be my first port of call, thanks guys for everything, both top guys and no hard sell at all 👍

Suraj provided excellent customer service. He went above and beyond to give us a good experience. Really recommend this garage to anyone due to his service

Good communications

The team at Lookers Stafford BMW were extremely helpful, responsive, and knowledgeable. Communication was clear throughout, and I felt well looked after during the entire process. Special thanks to Eddie Webster for keeping me informed at every stage. His customer service was second to none and he made the experience smooth and as stress-free as possible. Would happily recommend to others.