Thank you. Always lovely to visit and have such efficient service from helpful staff.

Amazing customer service, car quickly sorted and very helpful service department sorted out my pairing phone to the carPerfect , went above and beyond

Highly RecommendedThanks to the service department at BMW Stafford for replacing a broken rear suspension spring within a few days.Many thanks to Andrea Green, (Service Advisor) for making the arrangement.Excellent service from Knights BMW as usual.

I was very happy with the service and support provided by Suraj Panesar during the process.

Faultless customer service! Everyone I dealt with was professional, friendly and helpful. Karl Garrod was the sales executive; he was really knowledgeable, went above and beyond but made the whole process feel effortless.

Andrea Green service advisor was very welcoming when we arrived and when we left she was very and courteous.

Communication perfect at all stages - why can't all customer service be this simple.I love the video, gives you peace of mind that all is well with other elements of your vehicle and advises of future needs.Well done all at Lookers Stafford.

Excellent customer service from Andrea at the service desk and even the original sales man Joe Pepper came over to ask how I was and if there was anything he could help with

Excellent from start to collecting vehicle

Great experience from the moment I was greeted at the service desk.The only negative thing I would say is that there seems to be no welcome at the main entrance. It’s OK if you know you need to go to the service desk, but I would probably expect somebody to be around the vicinity of the main entrance asking how they could help and directing you accordingly. I have only really been in first thing in the morning though, and so there probably is somebody in this role during normal working hours.