James is extremely welcoming and his customer service was outstanding. However the valet let the service as a whole down when picking the car up.

Competent and made us feel welcome on our visit to stafford mini

Fantastic experience

This dealer was particularly helpful, Oliver Sharman the manager was excellent.I had a deal I was most satisfied with.

James was amazing and so professional and kept us informed all the way and everything was first class . James made our experience just the best and a credit to mini Stafford

James was such a great help! He was friendly, not pushy, knowledgeable and gave me all the time I needed. Nothing was a problem for him. It was a pleasure.

Thank you to James Clayton who kept me informed every step of the way when order times were delayed

Just that the car park isn't big enough , struggled to park

Good service as always

Excellent service from the Stafford Team. The Health Check video was extremely helpful, for safety reasons we replaced two tyres that were starting to perish although the vehicle had passed its MOT. Andrea Green on the Service desk was extremely helpful, arranging transport for us to our hotel, fully explaining what would be done during the MOT, what the cost would be and providing a realistic timeframe for the work so that we could plan the rest of our day. Also, Ashley helped to sort out the re-set on the car computer which another garage had failed to do following an earlier service, resulting in constant messages about a service being overdue. Cant's fault the customer service or the work carried out. Would say however that had we known the rear tyres were starting to perish at the time the garage had the car, we would have asked them to replace them, rather than having them replaced once we had left the garage.