Both sales executives ( Mentor and Student completing traineeship), involved with selling the car and handover found to be friendly and approachable. It was actually a very relaxed and enjoyable experience buying the car.

Fabulous service

Excellent communication and fast turnaround of my mot. Thanks

I was asked if I would like my car washed said yes , but this did not happen.

A great experience from the moment I stepped through the door to when my car was handed over to me after it’s first service.

Friendly, efficient and knowledgeable service from salesman Joe Pepper.When I’m ready to buy I will certainly go to him to make a purchase

Great customer care - efficient, friendly and helpful. First class ‘service’ all round!

Carlie is a star, she has kept me informed for almost a year with regular updates, any questions I had were answered straight away. Her friendly manner has made the whole experience great. Oliver dealt with issues promptly ensuring we were satisfied with our car. We were cared for when we were handed the new car and we were given a guide of the car features from a young lady who was also very nice. All the team have been brilliant, cannot fault them, service second to none. Thank you so much.

I want to thank the member of staff that dealt with me. I’ve always found garages and car dealerships extremely intimidating. James (Clayton) made it the friendliest experience possible and I was quickly offered refreshments each time I went in. I’d say I’d do it again but he was clearly such a good salesman that I purchased a car that will last me a while so unfortunately won’t be back any time soon…

Great customer experience at Lookers Stafford. Joe Pepper did the initial car viewing and sale then I saw James Clayton when I picked up my new car on 30 September. The lads are great, really friendly and know their stuff. James answered all my questions ( even the stupid questions where I’d never had / driven an automatic before and my poor IT capabilities when it comes to Apps!) I’m so pleased with my new car. It’s fab to drive and great in terms of space now I have a dog. ( I heard it’s the dog car of the year 😂👍)My young dog Roger - also had a great time in the showroom! Great dog biscuits !Would definitely recommend Lookers Stafford. James is great - sorted everything out efficiently and Joe did a great video of the car which got me to buy !ThanksPS Drinks machine hot chocolate- best ever