very helpful experience with Robert Lester

Had to wait a while for the salesperson who was allegedly not notified of our arrival. Was told the car had been refuelled by the salesperson for a reasonable test drive but the hybrid mode would probably not function due to car being stationary. I asked if the car had any accident repair, was told it hadn’t but there was significant overspray behind the fuel flap. Feel very misled, bordering unethical behaviour.

Have been waiting 2 weeks for my deposit to be returned to me. Multiple emails ignored and still waiting for my funds to be returned

I had an appointment to view a car, when I arrived I was asked to take a seat, some 30 minutes later the salesman came to see me only to tell me someone was currently buying the vehicle

my car has a service, and I was able to stay look around the showroom, have a coffee while it was being worked on.

Enquired about a car for sale, I filled in the details online but no one could be bothered to ring me back,

Severely under value p/x in comparison to others stopped the transaction for a £30k car

Got a price for trade in didn’t seem interested as it was a Tesla and a low price offered

Phoned up to buy a car and spoke with Aaron who then failed to get back to me. Phoned again spoke with Mitch who again failed to get back to me when he promised to do so. Eventually gave up and have bought car elsewhere.

Sales agent promised he would offer me a deal to match another car which was local, newer and with a years plus less driving on it. When he got back to me he didn’t budge on the price and offered no deal.