Polite, efficient, staff, abiding by the Covid-19 rules.

all good and very well organised with COVID restrictions in place

Amazing service by Dan. I was kept up to date with where the progress of the work was. Good value for what was done.

Very helpful and knowledgeable service guy( Dan )

A booking to investigate inoperative air conditioning was arranged within 24 hours of reporting the fault. The cause was traced to a leak in the condenser. The replacement part had to be ordered but was delivered the following day and fitted promptly. Checking in and collection involved no waiting and it was impressive to observe the staff carrying out stringent cleansing precautions at every stage. A bit expensive, but good show!

Job done well. Only mishap was that was someone forgot to tell me when the car was ready which meant we could have collected car earlier.

Easy to deal with but car arrived with a chip on the boot and a hairline scratch on a panel. They have promised to deal with this, which is fine but disappointed that the car arrived in this condition. Although for the rest of the transaction it was good.

Good work all round

Welcoming and friendly staff (Weronika) car serviced without stated timescale. Not 100% sure car sanitised inside as there was no smell or product evidence. Weronika was great, is looking into a redund for me that was agreed prior to lockdown in the absence of another colleague who is furloughed. Thanks Weronika! 😊 Guy was efficient and friendly who booked the service over a month ago too.

The car had a oil light fault, apparently due to a software problem. BMW sorted it out at no cost to me, which was great. The only difference in the car is that it doesn't seem to be as quick, but that might be down to new oil.