Lookers Stoke-On-Trent BMW
4.3/5
4.3 /5
1,079 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572100
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,079 Verified Reviews
Dealt with Andy Russell in Lookers Crewe, excellent service, very friendly, very knowledgeable (except for Apple Carplay).

5.0/5
5.0 /5
I dealt with John Hulse who I found to be knowledgeable, affable and prepared to go the extra mile. There was no pressure to purchase additional products once declined and I was happy with the vehicle and additional products I did select like the extended warranty.

5.0/5
5.0 /5
Jack Bourne, Toby and Tom were amazing from start to finish, amazing service and support. I will be back. Thank You, Stewart Fenn

5.0/5
5.0 /5
The service we received from Jack Casewell, Toby and team from our first visit right through to handover was excellent. We were kept well informed throughout the whole process with the delivery of a fantastic car at the end of it. I would definitely recommend BMW Stoke to anyone in the market for a new car. Thanks for the outstanding service guys.

4.0/5
4.0 /5
The staffs where very good. there had been a mix up on the courtesy car, but the staff sorted the problem very quickly.

5.0/5
5.0 /5
Pete Cornes was excellent. He was relaxed and very pleasant. He answered all questions immediately and had excellent knowledge of vehicles.One day later and I’ve already had text from Motability re car renewal.I understand we have 8 months to wait for car but we can relax now, because of Pete and his understanding of my needs. You have a diamond working for you.

5.0/5
5.0 /5
Excellent service from I dealt with at Knights BMW

5.0/5
5.0 /5
Lauren was very helpful and efficient.

5.0/5
5.0 /5
The level of care and attention from the Service Representative could not have been better. For that reason alone I will recommend BMW Stoke to my colleagues.

5.0/5
5.0 /5
Customer service was fantastic Kate is credit to the dealership,communication brilliant and attention to details great,thank you very much