Lookers Stoke-On-Trent BMW
4.3/5
4.3 /5
1,081 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572100
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,081 Verified Reviews
5.0/5
5.0 /5
Great customer service from Jordan Eldergill, which I’d like to pass on a big thank you for.

5.0/5
5.0 /5
Friendly and helpful personnel. Many thanks.

4.0/5
4.0 /5
For the second time my car has been left with you and both times I have asked that you look at the radio as it constantly loses signal and goes off. Both times I have been told there isn’t a fault but whether or not your system says there is a fault or not, something must be wrong or the radio would not keep losing signal. On a recent trip to Yorkshire the radio was on for about 35 minutes of a 3.5 hour drive. If someone actually took the car out then you would see this to be the case but instead I’m just told there isn’t a problem! I’m not happy

5.0/5
5.0 /5
I am surprised that we have not received a request from BMW to review our purchase of a 420i grand tourer earlier this year We were delighted with the professional and considerate way that Demi Kelly dealt with our purchase , and the car is superb.

5.0/5
5.0 /5
Lauren was great, thank you!!

5.0/5
5.0 /5
Really good service

4.0/5
4.0 /5
Jordan in the service department was very helpful and dealt with the issue very professionally. Still shocked that the failure of the abs pump could have reau2in a horrendous accident with my children in the car.

5.0/5
5.0 /5
Adam Melville was very helpful - worked hard to get to the figures I needed in order to go ahead. After agreeing to go ahead he kept me informed about the vehicles progress through the workshop and body shop - he even came in on his day off to handover the car. A great ambassador the company.

5.0/5
5.0 /5
Excelling buying experience. Informed all the way, all staff at the dealership were friendly and helpful.

5.0/5
5.0 /5
My car is Motability so some of questions were not relevant