The salesperson Daniel Price made the whole process smooth from start to finish. All questions were answered in a friendly yet professional manner and he made certain that we were not rushed into making any hasty decisions. It was a pleasure to be treated with respect yet we could still have moments of laughter about some things during the process. All the rest of the staff were also friendly and attentive to us if Daniel was with another customer when we visited the site.

Dan Price was excellent. Just the right balance of friendly and professional. he was a credit to the the business. I will be back...again....

Many thanks once again to Lauren...superb service!

Gave me a great deal on my car and turned it round fast. Special mentions to Demi Kelly and Dan the finance man.

Only a minor point, but I'd only had the car 2 days when it came to you, so I'd been polishing it constantly 😁 I accepted the free wash and vac, (I missed this 3 times during covid) when I collected my car is had just been washed, but was not dried. Leaving it totally covered in water marks. It just literally took the shine off the experience. Other than that I regularly use the dealership. Cheers.

A 5 star service from initial enquiry to collection of new car. Mark Graham was very helpful and explained all the options available to us.

Very professional from start to finish

Excellent Service and Sean in Customer Service was as usual exemplary in his manner, explanation of work carried out and or parts required. Great experience all round with Lookers BMW Stoke.

Very good customer serviceNice to have Wi-Fi and good coffee/ water

Excellent service from Jordan Eldergill.I was impressed that the technicians/mechanics even showed up for work considering the extreme heat--they deserve a bonus.