Lookers Stoke-On-Trent BMW
4.4/5
4.4 /5
1,055 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572100
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,055 Verified Reviews
5.0/5
5.0 /5
Taylor who was my service representative did a great job and was very professional getting my MOT sorted as I needed a tyre to pass it was sorted the following day.

5.0/5
5.0 /5
We will be back i the near future

4.0/5
4.0 /5
Better if BMW sorted replacement car instead of me having to facilitate. It was for a BMW recall

5.0/5
5.0 /5
I dealt with Jason Soden who couldn’t have been more helpful. Seamless transaction from start to finish on the purchase of my new to me 7 series. He even came in on his day off to deliver the car to me and see the transaction from start to finish which I felt was very generous. A very happy customer. Thanks!

5.0/5
5.0 /5
Taylor Baugh on the service desk was brilliant at her job and explained everything that was relevant about the service provided

5.0/5
5.0 /5
Price matching on tyres would be beneficial, even if you need to bring local companies to you.

4.0/5
4.0 /5
Yes a very good experience overall . Very attentive and pleasant salesman. The test drive was excellent no restrictions on time or distance.

Initial enquiry, and discussed with David Carter. He was extremely helpful (and competitive) and, if I decide to purchase, it will be though him. Bearing in mind current UK economic and world problems, I will be looking to defer purchase to 1/3/2023 (as long as the present position does not worsen much further). In the meantime, I’ve agreed with David that I will, at some early stage, visit him at the Dealership.

5.0/5
5.0 /5
Taylor was lovely and welcoming. She ensured I had a lift home as I was with my newborn baby, I thought that offer was so lovely and made me feel she had really gone above the mile (is that the phrase?). She rang to let me know the car was all finished and could be collected. She was great. I was also very grateful for the clean condition you left my car in. Thank you

5.0/5
5.0 /5
The young lady who looked after me was very professional and most helpful whilst I was waiting for my car to be serviced.