Fast efficient service regarding replacement of pot holed tyre! Jordan kept me up to date every step of the way from receiving the car in from BMW emergency services , price of tyre and final completion .

I already have a service plan in place, until 2023

Jordan did a great job checking my car in. The video review of the underside for a health check was brilliant

My Service Advisor ( Taylor ) made my visit to the dealership a pleasure. She is a credit and an asset to the dealership. I hope she remains there a long time.

The whole process to organize the M.O.T & Service on my car went very smoothly & was expertly carried out by the B.M.W staff in good time including the appropriate telephone communications.

Service desk staff on the day were excellent. The only comment I would add is the online booking system seemed very restrictive in terms of drop off, while you wait, courtesy car etc. and I had to call instead for a while you wait appointment. Also the video showing an advisory on the car didn't actually show the problem really and the 2nd advisory on the MOT wasn't even mentioned or shown on the video.

Lovely experience everything went smoothly( as usual)

Becky and Anthony at Knights in Stoke were great. Really helpful and knowledgeable. I'm really pleased with my new X3

Customers should be given the option of having a courtesy car.

Mark Graham was fantastic from start to finish when buying my 118i M sport. Everything was explained clearly and we’re catered to my requests. Will definitely be coming back in the future.