Lookers Stoke-On-Trent BMW
4.9/5
4.9 /5
1,241 Verified Reviews
Bede Rd, Radial Park, Stoke-on-Trent, ST4 4GU, GB
01782 572100
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,241 Verified Reviews
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5.0/5
5.0 /5
Jack Casewell was extremely helpful and responded to emails quickly and efficiently. The Genius was unable to set up user Id in vehicle which seems to be a problem in the area which could do with looking at.
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5.0/5
5.0 /5
Great job by Jack Bourne. Thanks
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4.0/5
4.0 /5
Drop off / collection times could be wider. I work 9-5:30. It is a struggle to get to the dealership between 8 and 6. Alternatively maybe enhanced weekend opening for service?
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5.0/5
5.0 /5
Demi was absolutely fantastic and helped me get into the right car without any pressures at all. Such a smooth process from start to finish. Martin the manager was so lovely and really put my mind at ease. We loved the experience that much my husband has ordered a new M240!!
Verified User
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Oct 3, 2022
5.0/5
5.0 /5
I recommend this dealership. Very professional and friendly.
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5.0/5
5.0 /5
Still not getting the car valeted, as per pre-pandemic!
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5.0/5
5.0 /5
Great customer service provided by the bodyshop manager Christian Cerrone. Many thanks to him and his team for sorting out my car.
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5.0/5
5.0 /5
Adam Melville was excellent and is clearly passionate about BMW products
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5.0/5
5.0 /5
2nd time we have used lookers and the service has been great kept us up to date and really happy will definitely use again
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5.0/5
5.0 /5
Good service as always. Lovely courtesy car