Adam Melville was excellent with his professionalism and communication throughout.

Initial booking was ok but the switch to remote call centre means the people don’t know about the actual issues and they advised me to check the vehicle manual and arranging a hire care through enterprise was painful, at one point I was offered a transit van. It took two days to get a car. When trying to chase the service team it was obvious they were under resourced, I couldn’t get through on the phone for two days. Once Taylor from service picked up my issues she was brilliant and has kept me informed.

Adam Melville was extremely helpful and made the process of purchasing a used car very easy and enjoyable. Becky moreton was also really helpful with my original enquiry and provided prompt answers to all of my questions. The only issue I experienced was when we arrived to the dealership. Having travelled almost 3 hours to view and collect a car, there was no one to greet us when we arrived. This was disappointing as I have phoned up to notify Antony (who was covering for Becky as she was on leave) that I was on my way. Adam kindly stepped in and did an excellent job, thank you Adam.

The video =was nothing Did not came out

I was waiting too long to check in I was quoted £700 for 1st full service and mot. Thought it was expensive but no comparison However Taylor told me on collecting that they had mid quotes and it was £400 Happy and annoyed at the same time

Dealing with Jason Soden was a very good experience I felt treated very well by a nice man

Agreed to talk again with Toby Meyer in couple of weeks. He sold me my existing car.

Adam assisted us, he was very helpful and efficient. Good knowledge and attentive to the right degree.

Easy, hassle free. A bit of negotiation. That’s all I was looking for.