Lookers Stoke-On-Trent BMW
4.9/5
4.9 /5
1,241 Verified Reviews
Bede Rd, Radial Park, Stoke-on-Trent, ST4 4GU, GB
01782 572100
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,241 Verified Reviews
5.0/5
5.0 /5
Complete professionalism from Jack, would highly recommend, only reason for not progressing was the quote I had couldn’t be matched

4.0/5
4.0 /5
The booking was not as easy as last time as Lookers have had a new system installed and as a result you had record of me or my car on your system. I have been coming to Knights for many years and you are my nominated dealer so I was disappointed with the booking in system. It was not the fault of the people as all the staff were helpful and very professional.

5.0/5
5.0 /5
Kept updated with vehicle progress at all times.

5.0/5
5.0 /5
Jordan was excellent as always

5.0/5
5.0 /5
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Verified User
Jun 6, 2022
5.0/5
5.0 /5
Josh the sales representative was excellent every step of the way brilliant service from start to finish.

5.0/5
5.0 /5
I am unable to provide all the answers as I did not visit in person. I did however receive a very timely response to an expression of interest I submitted via the Internet. And, then very quickly received a personalised video which was spot on. I was not quite sure on the colour of the car, and the video helped confirm this for me, so on this occasion I was not able to take this any further. Thank you for your response and time spent on my enquiry. Regards, Colin

5.0/5
5.0 /5
Dan was good. I just decided to wait due to car availability

5.0/5
5.0 /5
Every time I visit this dealership all the staff are extremely helpful , friendly and professional. Well done to all . I’m looking at other makes of cars my only reservation is moving away from this dealership

Verified User
Jun 6, 2022
5.0/5
5.0 /5
Superb service from beginning to end - would highly recommend both the staff and dealership.