Lookers Stoke-On-Trent BMW
4.9/5
4.9 /5
1,241 Verified Reviews
Bede Rd, Radial Park, Stoke-on-Trent, ST4 4GU, GB
01782 572100
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,241 Verified Reviews
Verified User
Jun 5, 2022
5.0/5
5.0 /5
Mark Graham was excellent in all respects I am new to BMW having purchased 6 new Audis as my main day to day cars in the past I deal frequently with Porsche and Landrover dealerships I run a 911 and Old school defender and have found Mark to be in the top few percent of sales execs i have purchased from . I will be back again and I hope your service area keeps up the very high standard mark has set

5.0/5
5.0 /5
I took out some finance that was easy to do but think I need to change it now as prefer to pay cash, I will contact finance after the weekend

Verified User
Jun 2, 2022
5.0/5
5.0 /5
Jack Casewell dealt with my order in a very professional and efficient way. I never felt pressured even once during the whole process. He took the time to explain everything and gave his honest advice when sought. A five star star experience start to finish!

5.0/5
5.0 /5

5.0/5
5.0 /5
We were very impressed with the professionalism and effort that Jack Bourne and Toby put in on our behalf to find the right car for us. All done in a very friendly and respectful manner. Really nice people to deal with.

Verified User
May 31, 2022
5.0/5
5.0 /5
Excellent service and communication . A very smooth car buying experience . Delighted with my new car.

5.0/5
5.0 /5
Mark Graham really looked after me and was a delight to deal with. Very helpful and I would recommend to other people looking for a BMW.

5.0/5
5.0 /5
You could of offered a service plan. My warranty is about to expire and I received an email about it and renewed online. I would of taken a service plan as well if offered

5.0/5
5.0 /5
Taylor did a great job booking me in and getting my vehicle through a break service. The courtesy was was very disappointing though as the car was only half clean with lots of brake dust still on the wheels and some mess still left on the roof. After spending almost 600 quid I'd have thought the washing would have been a little better.

5.0/5
5.0 /5
It was a pleasure talking to Jack and Dan who were great dealing with our requests and queries we had regarding find new car and making the final purchase