Lookers Stoke-On-Trent BMW
4.9/5
4.9 /5
1,241 Verified Reviews
Bede Rd, Radial Park, Stoke-on-Trent, ST4 4GU, GB
01782 572100
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,241 Verified Reviews
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4.0/5
4.0 /5
I was dealt with courteously and professionally. The re-visited price for pads and discs for the front at £460 was acceptable. The initial price of £590 was astronomical and un affordable.
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5.0/5
5.0 /5
I had to return to the dealership, a couple of days later, as the service interval which was correct when I collected the vehicle, overnight reverted back. The issue was quickly resolved, thank you. The staff I dealt with in the dealership were excellent.
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5.0/5
5.0 /5
John at lookers Stoke was very friendly and quick the help with my enquiry even when I called first thing in the morning…along with his other colleague. I would certainly recommend Lookers Stoke to any friends and family
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5.0/5
5.0 /5
This survey refers to a service visit, our most recent visit was a car purchase so a lot of the survey is not relevant
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5.0/5
5.0 /5
Friendly staff in the body shop team, did a great job on the work it was in for.
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5.0/5
5.0 /5
Customer service exceptional - Sean @ Knights went over and above with his explanation of vehicle faults/rectification/parts etc...an asset to BMW! Thank you Sean.
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5.0/5
5.0 /5
Josh was superb. Thank you
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5.0/5
5.0 /5
Becky Moreton dealt with our purchase, fantastic all the way through!
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5.0/5
5.0 /5
First class and extremely prompt service.
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5.0/5
5.0 /5
Professional and knowledgeable experience. Excellent service by Jack Casewell with regular updates and great information sharing. Great experience in collecting car and the service provided by Tom in setting up bluetooth etc.