My enquiry was deal with promptly and courteously.

Long lengthy process just to get a part exchange

Service was great once someone actually spoke to me but I felt this took a while. Sales person I spoke to was very good and helpful but he had a client appointment waiting and so couldn’t really spend that much time helping me but I thought he handled that very well and was really good. When I am ready to purchase I would absolutely work with him again. I felt like I could have benefited from more time talking with someone, when I was out looking g at some pre owned cars I couldn’t get the QR codes to work and link to give me the cars details which was frustrating. There were no prices on cars. I felt the store could have benefitted from more staff but to be clear the guy I spoke to I felt was very good.

Jayden was very polite and helpful I will be back to arrange a test drive in the near future. I also have a very good relationship with Jack Bourne across at BMW

Jamie was excellent and very helpful.

As soon as I was asking for a rough quote as I could not visit - seemed like couldn’t really be bothered to look for the requested car I have also had my car - oil service done at a local mini specialist which you wanted to knock several hundreds of pounds off trade in Mini deals online at other mini dealerships are better than your quotes

Very prompt and efficient response to my initial internet enquiry

Jayden was very polite and professional I will be back soon for a further look and maybe a test drive. I have also a very good relationship with Jack Bourne at BMW

professional service, good prices and product advice

Emma Cureton was very attentive, kept in frequent contact and could answer all of our questions. Her personal video of the car was very thorough.