Polite, kept communication going while we sourced best options in area for us. This made our decision easier as felt they were capable of servicing later on once purchased and continuing the professional capacity.

Helpfull, patient, not pushy

Ronnie is exceptionally good.

Friendly and responsive salesman. Provided all information requested.

Made initial enquiry regarding a mini and Jaydan went out of his way to update us on the car as it was not available to view straight away

Great experience whist looking to source a used Mini Cooper through Lookers, Stoke. Emma looked after my wife and I and her manager put together a great deal. Unfortunately, due to circumstances outside of our control, we had to pull out of the purchase. Emma was understanding and ensured our deposit was promptly paid back into our bank account.

we were new to mini but were able to test drive more than one variant. Emma went above and beyond to help us at every stage ( and still is)

Lookers responded to my enquiry straightaway and gave me excellent customer service

Our assistant was so helpfull - lovley girl. Nothing was too much bother. She went out of her way to help.

We were looked after right from the start of driving at lookers by Ronnie who couldn't do enough for us.