After having some previous dealings with other mini dealerships and other manufacturers recently, Ronnie’s customer service was brilliant. From the first contact regarding my enquiry of the car and to even after picking the car up, Ronnie was always available for all my questions and and information I needed. Communication was great on the phone and emails. Ronnie went out her way to sorting bits out for us.

Nice experience, no hard sell, casual approach

My thanks to Emma Cureton.

Emma, the lady who dealt with us through the whole process, was really polite and very niceThank you

Andrew Cresswell was a great salesman . Factual and concise and kind and thoughtful .

I have purchased 3 cars via PCP from Lookers Mini, and I only have positive words to say. My recent experience was managed first by James Downing and he was more than helpful and created the perfect quote/package for me for my new car. I was then handed over to Weronika Froekle and she managed the final parts of my experience right through till the handover. I was always informed of any timing changes and any email sent was always responded to in a timely manor. I will always recommend Lookers Mini Staffordshire.

This is the third time I’ve purchased a car from mini and I’ve been pleased on every occasion and all cars have been in great condition, will definitely go again

The over all service we received was amazing. Emma was great and I appreciated her taking the time to answer any questions I had. Overall I was very pleased.

Seamless and smooth car buying experience, helpful and knowledgable staff and great customer service from start to finish

Andrew Cresswell was excellent , explained everything to me, he was there when I needed him and everything went through like a breeze.He sorted my tax , insurance and picked me up from home as well, cannot fault him. I would definitely recommend him and Mini. Thanks for all your help and support.