Ronnie has been extremely helpful from the initial sale of the car and the after sales service she has provided has been excellent

Taylor Baugh was incredibly polite and very customer focused. She introduced herself and kept me updated about my vehicle.

James Ashworth was very informative and helpful, everything went as planned as we traveled over 200 miles for my mini purchase. Thank you

Much better experience from last time, very quick and efficient. The video is a very good touch for a visual explanation of my car. Sean was good and explained well. Only criticism is the cleaner needs training with a duster ha! But it’s still better than my cleaning so.. thanks!

Very impressed with Andy Cresswell. Friendly and approachable, excellent communication and knowledge of vehicles. Liked the whole presentation & atmosphere of Lookers Mini, would definitely recommend.

We were a bit shocked at how the staff were dressed . My colleague at work mentioned it too when she visited last month . Wearing jeans 😯 we felt that was not a good look for such a reputable company . It all felt a bit rushed too.I did feel like the young lady who was dealing with me was not experienced enough, I would have preferred a more experienced Gentleman really. I wasn’t asked about servicing or gap insurance. The young lady was very nice but I didn’t really want to hear about what was going on in her life so much . I wanted to get on and do the deal really. I just feel the high reputation I had before had now gone down hill . I just expected more from Mini than you get from a normal run of mill car sales place . !! 🫤 bit of a shame

As always excellent service

No

Thanks James

Excellent service from very attentive staff