Lookers Stoke-On-Trent MINI
4.9/5
4.9 /5
478 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572111
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
478 Verified Reviews
5.0/5
5.0 /5
Great service, love my new car perfect

5.0/5
5.0 /5
Dropped car off at 09.00am, I rang at 16.15 for an update on my car...was not finished. Did not expect an 8 hour wait for my car. Mr Bessex. Very polite, helpful and professional. Thank you to Laura for arranging a taxi at a very busy time when I Couldnt get one. Thank you Knights.

5.0/5
5.0 /5

5.0/5
5.0 /5
Overall one of the best experiences I have had purchasing a vehicle. Very easy, honest, transparent deal with excellent communication keeping me well informed when the vehicle was on order.

4.0/5
4.0 /5
Excellent service throughout, although slightly disappointing to find the car still covered in scratches upon collection, I would have thought that removing scratches was standard rather than only doing it if the customer requests (which I had done previously, but was advised the message hadn’t been passed on hence the scratches hadn’t been removed)

5.0/5
5.0 /5
Excellent service

4.0/5
4.0 /5
Emma Cureton was the rep from the dealership. She was brilliant. Not pushy. She was warm engaging and helpful. Responded to emails and queries. Everything you would need when buying a new car.

4.0/5
4.0 /5
Would have liked to be updated on how the car was doing and dates for delivery as i had to ring and ask every few weeks after paying the deposit and ordering. I was never contacted although a few things changed over the weeks and i only found out because I rang

5.0/5
5.0 /5
All good, work done in a timely manner and communication was clear throughout

5.0/5
5.0 /5
The girl we dealt with was first class and when we are ready we will be reaching out to her for our vehicle.