On inspection at collection of the car I noticed that it probably wasn't as polished as I thought it would be. However, I washed it the next day and it came up brilliant. There were a couple of blemishes, which would probably have been seen if it was polished properly. I've informed the dealer and will be taking it in as soon as my schedule allows. The salesperson, Emma, has been extremely helpful and can't really fault her. On the whole, though, I was very pleased with the service. You must be doing something right as its the 2nd car I've bought from this dealer

I never physically saw the car as I don't live locally, so I was sent a video of the car, which was in your showroom. I was told it had only 2 minor stone chips to the bonnet. However when i took delivery of the car it had a lot more chips and marks than i had been told. Also some damage to the front bumper had been repaired and painted. The screen is peppered with tiny chip from one side to the other. Its certainly had a tough few months since it was registered .And the passenger door and front N/S wheel were covered in overspray.It certainly hadn't been looked after as well as i had been led to believe. I do think now it was overpriced, a used car at list price. so i am disapointed overall. A small good will gesture should have been offered, seeing as i have had to clean the car, and touch up all the chips and slight marks myself.

Excellent service and very friendly staff

Really good service today. The team checked my Mini Cooper alloy that another mechanic at a third party tyre shop had claimed was a write off after a recent tyre puncture that I sadly suffered last Friday. Your team confirmed the alloy was in actual fact fine, and fitted the new tyre I had brought with me over my original alloy, charging me only for the fitting and check which I was of course happy to pay. I’ll certainly return to you at knights south Staffordshire for both purchasing my next mini in the not too distant future, and for any maintenance issues. Cheers

Staff friendly, showroom and customer waiting area excellent. Coffee not to bad either.

The sales team were very knowledgeable about the models I was looking at . They took the time to find out what was important for me before making recommendations. I was impressed that I was made to feel so welcome at a time when they wouldn't have known whether I was going to buy or not. There was no pressure or hard sell

Don’t understand why the passenger seat was reclined from the original position for a body repair on the drivers side.