Lookers Stoke-On-Trent MINI
4.9/5
4.9 /5
478 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572111
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
478 Verified Reviews
5.0/5
5.0 /5
We found Knights North Staffs. an impressive dealership and the sales staff were very professional with good knowledge of the car.

5.0/5
5.0 /5

5.0/5
5.0 /5
From the initial enquiry with the dealership to the day I picked up my car the experience was faultless . Very professional and nothing was too much trouble .

5.0/5
5.0 /5
Fabulously friendly and helpful service department, thank you.

5.0/5
5.0 /5
Adam Hubbard was professional, very helpful and went out of his way to make sure everything went smoothly for us. The Service Plan was not appropriate as we needed the car serviced closer to home. Very impressed with the overall service.

5.0/5
5.0 /5
Slight fault on MOT1 . Retested and cleared at the first opportunity.

5.0/5
5.0 /5
I first contacted Knights Stafford South to request a test drive and was told I would be contacted to arrange it. Unfortunately, no one bothered to come back to me, they obviously are not interested in customer service. I subsequently contacted Knights Stafford North who were far more responsive and provided a very good service. Shame I didn't get the same from Knights Stafford South, although I have experienced their poor customer service when getting my BMW serviced.

5.0/5
5.0 /5
My experience in dealing with Jonathan Mapes was excellent. I felt comfortable with the purchase and the process including the trade in went very smoothly.

5.0/5
5.0 /5
Emma the sales rep who dealt with us was excellent - she has a naturally relaxed style and wasn’t patronising like some other sales staff in other dealerships had been. We would have loved to have bought a car from her but sadly we found a deal elsewhere that couldn’t be matched due to a massive emergency services discount.

5.0/5
5.0 /5
As ever, just really efficient, staff were keen to help and ensure we were happy.