Lookers Stoke-On-Trent MINI
4.9/5
4.9 /5
478 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572111
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
478 Verified Reviews
5.0/5
5.0 /5
Thanks for looking after me. Looking forward to when the car valet is offered again.

4.0/5
4.0 /5
The inside of my car had not been valeted properly, still dirt in the foot wells and crops in back door pocket and the seats where dirty and overall car was very dusty inside, but the outside was very clean.

5.0/5
5.0 /5
Very satisfied

5.0/5
5.0 /5
Andy Creswell was polite, friendly, obliging and jovial. He was easy to talk to and listened. The same applied to John who dealt with finance. We were more than happy with both of them. The deal came about as a result of bringing in my year old mini for the complimentary Summer Check- a useful point to remember for management. My only complaint - if it is one, - is the music in the Mini show room. It is awful!! Presumably it is to appeal to the younger clientele,- but it is your more mature customers who have the money! This was our third mini from you. Other than that everything was spot on! Many thanks

5.0/5
5.0 /5
Just want to call out Adam Hubbard, new to your dealership who did an excellent job of helping us with all the paperwork and getting the car ready for us in the absence of the Sales Manager who was out of office due to self- isolation. Also, outstanding help from John Hulse explaining our finance options. This is the 3rd mini we have purchased from Knights and are very happy with the team there.

5.0/5
5.0 /5
Very friendly team great skills and knowledge. Good to talk to them. Highly recommend Knights

5.0/5
5.0 /5
Emma Cureton was lovely. Very friendly and extremely helpful and we have played a deposit on anew mini for September/October

5.0/5
5.0 /5
We dealt with Emma cureton who was fantastic, very knowledgeable, approachable and so very helpful. Thanks Emma

5.0/5
5.0 /5
As always, fast, efficient and excellent service.

5.0/5
5.0 /5
I found the communication very poor , I had to ring up to find out what was happening with my new car , I should have had a follow up call from a female on the Saturday morning , but had no call . This is the first time in years that I found poor communication