Would have been useful to have been offered a service plan. Given the amount of business from my wife and I we feel the dealership could have treated us better and potentially had our new car benefitting from care packages.

Thanks so much for your help at the moment we went for somthing bigger but you were great !

Great service from Mini, Emma went the extra mile to ensure that I got my car quickly and ensured that I was happy every step of the way. I would definitely recommend Lookers Stoke fr a car purchase

Emma Cureton was an absolute star from beginning to end - from our initial enquiry to picking up the car. Nothing was too much trouble for her, she answered all our questions and set up all the relevant Mini information and our phones in our new car. Due to this level of service from her we would highly recommend Lookers to our family and friends. Having purchased our previous Minis from other Mini dealerships this is the best service we have had. Emma is a great asset to your team.

Experience was very good from start to finish. Even when an there was an issue it was resolved promptly. Overall very pleased with things.

Andy C was fab throughput.

As someone who has worked in sales a very long time, I appreciate a no nonsense, quick straightforward sale. Emma did this, kept me updated, said it how it is and we are very happy with the car. Thank you for all your help.

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I would like to highlight the exceptional service of Emma at your Lookers Mini facility in Stoke. She was extremely professional and attentive throughout. Very knowledgeable not just about Mini but all the financial options too. Emma is an absolute credit to Lookers and to Mini. It was a genuine pleasure dealing with her.

Test drive this morning still in the process of finding a car. No complaints everyone is very helpful