To keep more stock of parts in, then wound not have to go to a different dealer to collect them.

Andy has been my contact/salesperson and he has been just great. He has kept me updated and informed and in a very chilled manner which I appreciated. Thanks Andy :-)I just felt your forms which needed signing re: finance were quite misleading/not clear, especially when I was not using the facility, but you required a signature ! also, I know the free years Insurance is fairly new, but I did receive it quite last minute !Also can I just say how great , not only Andy, but also the Service Team have been, for sorting my fault with the function alerts. Fingers crossed all goes well now :-)Thanks Helen

Mine was a telephone enquiry not face to face. Unfortunately you did not have the vehicle in stock that I required. But I was completely satisfied with the way n which the enquiry was handled

Just to mention Ronnie Froelke who has been extremely helpful and supportive throughout the process of buying a new car and provided overall excellent service.

Nice easy process. We have purchased from here twice before so it must show the level of service is good to return

Was provided with a loan vehicle, but was kept waiting for almost an hour

The staff at the dealership were brilliant as always. Excellent customer service and care.

Emma was very helpful & knowledgable & friendly.Thanks for your excellent customer service with my first mini

Thank you to Jordan Eldergill for sorting me out so promptly.He is a credit to your Dealership network and a great ambassador for you & BMW.

Emma Cureton from the Stoke branch was great.