Because I always get a very good customer service from vauxhall star city when all the staff are very friendly & helpfulBecause I had a great service & Lisa helped me far more than needed deserves a gold medal

Overall the customer service is very good. However, some communication of what is offered is somewhat questionable. EG: when choosing my next Motability car in December 2023 I wasn't informed that the contract signed was now being passed to Lookers Selly Oak, whereas my previous cars were with Lookers Star city.

Easy to useHelpful staff

All down to the ease of booking and the five star customer serviceThe best customer service I have ever received, Lisa in the service dept was the most friendly, helpful and efficient person I could have wished for, my vehicle was brought in for a fault on the engine management system, the problem was quickly diagnosed and sorted and I was kept informed through the whole process

Efficient, informed, friendly and very helpful staff. Very smooth and easy transactions carried out online. Very impressed.

I have always had good service over the years

Because the person we were dealing was very helpful

Easy to use.Excellent customer service & communication.

Martin Vassel made the whole process from start to finish really simple and easy

It was easy and git an answer straight awayWe dealt with Ismail . Felt very comfortable with him , kept us up to date .