Although initially impressed with tbe customer service the lack of contact and communication between ordering vehicle and picking it up was very light on the ground i was cut off 5 times.
Verified User
•
Feb 14, 2023
5.0/5
5.0/5
Nisar Ahmed was a really helpful sales person .He took the time to help me set up the Bluetooth for my phone and explained all the controls and operational things I needed to know.
Verified User
•
Feb 14, 2023
5.0/5
5.0/5
Nisar was outstanding.
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
I dealt with Nisar Ahmed at the Star City branch of Lookers and found him to be very helpful and explained the purchase of the vehicle thoroughly. I found the whole experience quite easy and the purchase went well and I am very happy with the vehicle bought.
Verified User
•
Feb 11, 2023
4.0/5
4.0/5
On day of collection, the V5 was not at the dealership and myself and the salesperson had to go to the Post Office to tax the car.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
The sale's person (Sam Bhagania) I delt with was very friendly and helpful and explained everything I needed to know it was an excellent experience.
Verified User
•
Feb 3, 2023
4.0/5
4.0/5
didn't vist garage only spoke on phone.maybe offer a service package. and car mats that aren't silly price.
Verified User
•
Feb 2, 2023
5.0/5
5.0/5
Staff were great. Availability is the main problem and I understand that is not an issue you have control over.
Verified User
•
Feb 2, 2023
4.0/5
4.0/5
The vehicle I was interested in is still for sale. However the video presentation showed a car not ready for retailing - it wasn't clean and the glove box was broken, which are distinctly off-putting. I also had concerns about the price being asked for the vehicle; online valuation checks (with 'private' and 'dealer' prices) showed a bigger difference to the asking price. I'd be happy to negotiate if possible but at the current advertised price - this isn't the vehicle for me.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Although initially impressed with tbe customer service the lack of contact and communication between ordering vehicle and picking it up was very light on the ground i was cut off 5 times.
Verified User
•
Feb 14, 2023
5.0/5
5.0/5
Nisar Ahmed was a really helpful sales person .He took the time to help me set up the Bluetooth for my phone and explained all the controls and operational things I needed to know.
Verified User
•
Feb 14, 2023
5.0/5
5.0/5
Nisar was outstanding.
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
I dealt with Nisar Ahmed at the Star City branch of Lookers and found him to be very helpful and explained the purchase of the vehicle thoroughly. I found the whole experience quite easy and the purchase went well and I am very happy with the vehicle bought.
Verified User
•
Feb 11, 2023
4.0/5
4.0/5
On day of collection, the V5 was not at the dealership and myself and the salesperson had to go to the Post Office to tax the car.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
The sale's person (Sam Bhagania) I delt with was very friendly and helpful and explained everything I needed to know it was an excellent experience.
Verified User
•
Feb 3, 2023
4.0/5
4.0/5
didn't vist garage only spoke on phone.maybe offer a service package. and car mats that aren't silly price.
Verified User
•
Feb 2, 2023
5.0/5
5.0/5
Staff were great. Availability is the main problem and I understand that is not an issue you have control over.
Verified User
•
Feb 2, 2023
4.0/5
4.0/5
The vehicle I was interested in is still for sale. However the video presentation showed a car not ready for retailing - it wasn't clean and the glove box was broken, which are distinctly off-putting. I also had concerns about the price being asked for the vehicle; online valuation checks (with 'private' and 'dealer' prices) showed a bigger difference to the asking price. I'd be happy to negotiate if possible but at the current advertised price - this isn't the vehicle for me.