The sales representative that I delt with was Martin vassel, he was very helpful and friendly and professional. I was very happy with the excellent service.
Verified User
•
Jan 2, 2023
5.0/5
5.0/5
Shabaz was amazing throughout the whole process and his customer service was impeccable. Alex was also fabulous and thank you both for making the whole car buying experience easy.
Verified User
•
Jan 2, 2023
5.0/5
5.0/5
Sandra Humphries was amazing from start to finishMany thanks !
Verified User
•
Dec 26, 2022
5.0/5
5.0/5
I had originally came in to speak to martin in used cars. This was as a staff sale as i work at Lookers Mercedes-Benz. The assistance in which i was given when looking for the car was superb, telling me all of the features of the car etc. This made it really easy for me when it came to choosing the car what i wanted. I would recommend anyone to come here as the staff are friendly and super helpful, i will be sending more people to this dealership in the future!
Verified User
•
Dec 24, 2022
4.0/5
4.0/5
Just waiting on car to be coated as you had burst water Main the week I picked car up
Verified User
•
Dec 22, 2022
5.0/5
5.0/5
Thanks Salman & RyanAppreciate the service
Verified User
•
Dec 21, 2022
5.0/5
5.0/5
Have been customer of Vauxhall for 50 years. Starting at 542 motors in Castle Bromwich in Birmingham. Since then they moved to Star city Birmingham. On this occasion Mat Blackett looked after me. I messed him about Abit because I could not make up my mind. He was very patient with me and could not do enough for me. Only one other man had these qualies and that was a guy called John Churner from 452 motors. Excellent service second to none.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
My purchase was dealt with by Gary Graydon who was extremely knowledgeable, helpful and patient. He was always available to take my calls and took time to answer any queries I had. He came across as experienced and approachable. When I went to Lookers, I was unsure whether I was going to purchase the vehicle but, having spoken to Gary, I ended up spending £32,000!He went above and beyond and I will most definitely be returning when I need another vehicle/servicing etc.
Verified User
•
Dec 7, 2022
4.0/5
4.0/5
I like the car but now that I have it, I am seeing a lot of scuff marks / scratches on the inside and outside of the car which I didn't see when I first saw it and they were not pointed out.That is made worse by the fact on the day I took delivery, I saw similar cars with lower mileage significantly cheaper elsewhereBut I guess that is my fault for rushing the purchase but it still leaves a nagging feelingI quite like the warranty though
Verified User
•
Dec 1, 2022
4.0/5
4.0/5
The salesman Sam Bhagania was very nice and helpful. I ordered my new car in May and explained that I didn’t want it until October. This was not a problem and Sam assured me that whatever deal was made in May would still apply when I took deliver of the car. Excellent service.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The sales representative that I delt with was Martin vassel, he was very helpful and friendly and professional. I was very happy with the excellent service.
Verified User
•
Jan 2, 2023
5.0/5
5.0/5
Shabaz was amazing throughout the whole process and his customer service was impeccable. Alex was also fabulous and thank you both for making the whole car buying experience easy.
Verified User
•
Jan 2, 2023
5.0/5
5.0/5
Sandra Humphries was amazing from start to finishMany thanks !
Verified User
•
Dec 26, 2022
5.0/5
5.0/5
I had originally came in to speak to martin in used cars. This was as a staff sale as i work at Lookers Mercedes-Benz. The assistance in which i was given when looking for the car was superb, telling me all of the features of the car etc. This made it really easy for me when it came to choosing the car what i wanted. I would recommend anyone to come here as the staff are friendly and super helpful, i will be sending more people to this dealership in the future!
Verified User
•
Dec 24, 2022
4.0/5
4.0/5
Just waiting on car to be coated as you had burst water Main the week I picked car up
Verified User
•
Dec 22, 2022
5.0/5
5.0/5
Thanks Salman & RyanAppreciate the service
Verified User
•
Dec 21, 2022
5.0/5
5.0/5
Have been customer of Vauxhall for 50 years. Starting at 542 motors in Castle Bromwich in Birmingham. Since then they moved to Star city Birmingham. On this occasion Mat Blackett looked after me. I messed him about Abit because I could not make up my mind. He was very patient with me and could not do enough for me. Only one other man had these qualies and that was a guy called John Churner from 452 motors. Excellent service second to none.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
My purchase was dealt with by Gary Graydon who was extremely knowledgeable, helpful and patient. He was always available to take my calls and took time to answer any queries I had. He came across as experienced and approachable. When I went to Lookers, I was unsure whether I was going to purchase the vehicle but, having spoken to Gary, I ended up spending £32,000!He went above and beyond and I will most definitely be returning when I need another vehicle/servicing etc.
Verified User
•
Dec 7, 2022
4.0/5
4.0/5
I like the car but now that I have it, I am seeing a lot of scuff marks / scratches on the inside and outside of the car which I didn't see when I first saw it and they were not pointed out.That is made worse by the fact on the day I took delivery, I saw similar cars with lower mileage significantly cheaper elsewhereBut I guess that is my fault for rushing the purchase but it still leaves a nagging feelingI quite like the warranty though
Verified User
•
Dec 1, 2022
4.0/5
4.0/5
The salesman Sam Bhagania was very nice and helpful. I ordered my new car in May and explained that I didn’t want it until October. This was not a problem and Sam assured me that whatever deal was made in May would still apply when I took deliver of the car. Excellent service.