Lookers Vauxhall Birmingham Service Centre
4.6/5
4.6 /5
1,045 Verified Reviews
Heartlands Pkwy, Nechells, Birmingham, Birmingham, B7 5AH, GB
0121 325 7545
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,045 Verified Reviews
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5.0/5
5.0 /5
The Salesman, Salman Ahmed did an excellent job. His communication during the sales process was very good. Answered all our questions promptly and arranged home delivery within 48 hours. Very happy with the car and service.
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5.0/5
5.0 /5
Tina was great thank u
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5.0/5
5.0 /5
Excellent communication from all the staff, they looked after me through the whole process of my car being serviced Thankyou all so very much
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5.0/5
5.0 /5
The notability dealer was very helpful in all aspects.Thank you
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5.0/5
5.0 /5
Sam Bhagania has been a great help once again when it came time to changing my car. Really friendly and helpful, got me a good deal on the car I really wanted and kept me up to date with progress throughout. Very much appreciated
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4.0/5
4.0 /5
service plan with collection and return i am happy for the drivers to change the seat position and steering wheel for themselves but please put it back to where it was when you collected it as we dont all like to be virtually lying down when driving
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5.0/5
5.0 /5
Very helpful sales staff
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5.0/5
5.0 /5
We dropped the car off at 9am we was called to say to go pick the car up between 5:15pm to 6pm we had to wait for a taxi and due to traffic didn’t get their till 6 up on arrival no staff at the service desks so asked a man call salman? On the sales team he said that no keys had been left with them as this would usually happen if they knew someone was coming to pick up their car. He looked for the paperwork also if any notes was left he didn’t see any to then say we might have to go back the next day to get the car as no one was their, I wasn’t happy I needed it for work that night. He then called someone to find out where it all was and managed to get our keys and paperwork as we left and got in the car the handbrake was OFF and left in gear also no cover on the mats or seats and steering wheel, now I have oil footprint on my mat! (I have a picture) The car was washed on the outside but also a oil mark on the bonnet and it wasn’t cleaned inside. Really not happy with the after service this time and now have a ruined mat. I’ve also sent a complaint by email on the main website.
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5.0/5
5.0 /5
No comments
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5.0/5
5.0 /5
Kept me informed & both the driver & customer advisor were helpful & polite